Certifications and guarantees

The products marketed by Vladila benefit from guarantee conditions in accordance with the legislation in force and the commercial policies of the manufacturers.

The products benefit, by law, from the guarantee of conformity which is the legal period of 2 years during which the consumer has the product brought into conformity free of charge. Conformity refers to the characteristics of the product offered to the consumer through the related advertising by the seller/producer. Within the warranty period, the manufacturer repairs, replaces or refunds the value of the product, according to LG449/2003, Art.11, Paragraph 2. Within 7 days, Vladila will appoint a representative who can inspect the product and/or evaluate the warranty claim or, if possible, request the return of the defective product.

In addition to the warranty of conformity, Aesthetic Design also offers a commercial warranty, which is according to the warranty certificate issued by the manufacturer, depending on the product category, and is the period during which the consumer benefits from free repair/replacement of the product by the seller/manufacturer. The limiting conditions that apply to the Vladila commercial guarantee can be found in the document you can download here: DOWNLOAD