International returns

You can return your order. up to 14 working days from the day following receipt of the products, in accordance with  OG 130/2000 on consumer protection (distance selling). If you wish to cancel before delivery, please inform our CUSTOMER SERVICES team as soon as possible, but if the order has been processed, it is not possible to cancel delivery. You are responsible for returning your order. and should be returned to us in a saleable condition.

Cancellation of orders

Unfortunately, we cannot stop delivery of goods after confirmation of your payment, however, all customers have 14 days to return their order after delivery of goods. This can be done either by contacting us in writing and/or by sending us a message to office@vladila.ro. Goods will be deemed returned when received by Aesthetic Indesign and we will refund your money as soon as possible within 14 working days.