General information

The online shop www.vladila.ro contains all kinds of information (texts, pictures, databases, products, prices, logos, advertisements), which constitute the content of the online shop www.vladila.ro, property of the company S.C AESTHETIC INDESIGN SRL. Any (full or partial) use of the content for purposes other than personal interest is punishable by intellectual property rights law.

The information provided on this site is in Romanian. The sales contract is concluded in Romanian.

Your access and/or use of the Site constitutes your ACCEPTANCE of these Terms and Conditions and binds you to abide by them.

Any information regarding the contract between you and the company. and S.C AESTHETIC INDESIGN SRL will be stored for a limited time and will be available to third parties only at the request of the judicial authorities.

Any confirmed order involves the seller and the consumer – natural person in a distance contract.

The distance contract is concluded between S.C AESTHETIC INDESIGN SRL, as seller and a buyer, within the framework of this sales system organized by S.C AESTHETIC INDESIGN SRL, using exclusively, before and at the conclusion of this contract, the distance communication technique contained in the online shop;

The moment of the conclusion of the distance contract with the natural person, respectively, of the conclusion of the sales contract with the legal person, is the moment of receipt of the confirmation message by the consumer, regarding his order.

For any error occurring in the transmission by you. of the data necessary to process the order placed, you have at your disposal the e-mail address office@vladila.ro.

Subsequent to the processing of the order by S.C AESTHETIC INDESIGN SRL, we do not assume any liability arising from the transmission by you of the order. erroneous data.

With regard to the relevant codes of conduct, according to Art. 8 lit. e) of Law no. 365/2002 on electronic commerce, Law 363/2007 on combating unfair practices, please consult the specific legislation posted on the ANPC website, section “Regulatory acts”.

The provisions of this distance contract are also supplemented with the law 365/2002 on electronic commerce republished and amended and with GEO 34/2014 on consumer rights in contracts concluded with professionals.

Definitions of this document:
S.C AESTHETIC INDESIGN SRL accepts the conclusion of distance contracts by electronic means and thus undertakes to comply with the legislation applicable to the conclusion, validity and legal effects of these contracts. Throughout this document, the following capitalized terms shall, unless the context indicates otherwise, have the meanings specified below:

USER: any person who visits and/or interacts with the S.C AESTHETIC INDESIGN SRL website;

SELLER: AESTHETIC INDESIGN S.R.L., a privately owned company, registered at the Trade Register under No. J15/58/2018, fiscal code 38697577 and registered office in Str. Ciprian Porumbescu 7, Targoviste, Dambovita, hereinafter referred to as “the Operator” or “AESTHETIC INDESIGN”.

PURCHASER: Any natural or legal person who places an order in the online shop www.vladila.ro and who has accepted the terms and conditions of this remote contract.

ONLINE SHOP: web pages belonging to S.C AESTHETIC INDESIGN SRL which is located at www.vladila.ro, through which the buyer has access to information on products offered for sale by S.C AESTHETIC INDESIGN SRL. In the online store S.C AESTHETIC INDESIGN SRL are available for sale products from the physical store S.C AESTHETIC INDESIGN SRL located in Bucharest, Ciobanasului Street no 20.

GOODS: products made available to the buyer for sale by the seller through the online store S.C AESTHETIC INDESIGN SRL.

ONLINE ORDER: online communication between seller and buyer, whereby the buyer intends to purchase goods from the seller, which the seller agrees to deliver and the buyer agrees to pay for.

CONFIRMED ORDER: order placed online via the online shop www.vladila.ro by a buyer whose identification data and details of his order have been validated by telephone following contact between him and the AESTHETIC INDESIGN customer support operator.

NEW CUSTOMER: customer who intends to purchase products from the AESTHETIC INDESIGN online store for the first time and who requires a telephone validation of the order by the customer support operator designated by AESTHETIC INDESIGN.

Opening hours:
Orders can be placed online at any time, but the order processing period is daily from 09:00-18:00.

Orders placed on Saturdays, Sundays and public holidays will be processed on the next working day.

If the customer is new, the seller assumes acceptance of the order from the buyer when there is a confirmation by phone or e-mail.

Once the online order has been placed, the buyer agrees to the form of further communication (telephone or electronic) and the seller’s mode of operation.

Obligations of the seller:
The seller provides the buyer, free of charge, with professional information on its products and services, in order to achieve the purpose mentioned in the online order. The content published in the AESTHETIC INDESIGN online shop is indicative and presents information about the products marketed by it, as well as other data considered by AESTHETIC INDESIGN as being of interest to the BUYERS.

AESTHETIC INDESIGN is the owner of all intellectual property rights on the online shop, namely on the collections, design, site functionalities, images and technical specifications.

The characteristics of the products and related technical documentation presented on the website are provided by AESTHETIC INDESIGN and offers technical support for their display.

The seller constantly endeavours to present the most accurate and relevant information for the products offered for sale. If prices or other product information have been incorrectly displayed, we reserve the right not to honour the order and to notify the customer of the error if delivery has not been made.

The images of the products are displayed in the online shop for presentation purposes. The products actually ordered may differ in some characteristics (e.g. colour shades) from the actual appearance of the product, depending on the batch in which they were manufactured.

In order to carry out the remote contract in good conditions, AESTHETIC INDESIGN, based on the agreement expressed by the customer, may contact the customer by e-mail or telephone, if following the interaction with the site he fills in the identification and contact data. The purpose for which the customer will be contacted is to expressly request any information for the successful completion of the online ordering process.

The price of the ordered product is the one displayed at the date of placing the order.

Promotions are valid:
– for limited periods of time, specified on the product presentation page of the online shop;

– within the limits of available stocks. Products, prices and stock availability information displayed. AESTHETIC INDESIGN cannot be held responsible for damages created by information published in the online shop due to errors not of its own making.

AESTHETIC INDESIGN reserves the right to supplement and/or modify any information in the online shop without prior notice to users of the website.

Communication with the AESTHETIC INDESIGN online shop is done at the time of interaction, by publishing opinions on AESTHETIC INDESIGN products and services, through the contact form available, via the e-mail address office@vladila.ro. AESTHETIC INDESIGN reserves the right to contact the visitor of the online shop by e-mail or telephone if, following interaction with the website, he/she fills in the identification and contact data and expressly requests any type of information available.

Ordering process
The customer can launch an online order from the product listing page or the individual product page and complete the order after selecting a payment and delivery method.

The products added to the shopping cart do not entail the registration of the order or the reservation in the store of the goods added to the cart.

For the successful completion of the order process the customer assumes that all contact details provided by the customer are complete and correct. If applicable, for the successful completion of the order the buyer may be contacted by the seller by available means agreed by the seller once the contact details have been provided.

For an online order with delivery by courier, customers will be contacted by AESTHETIC INDESIGN Customer Support to confirm the order by phone.

The seller reserves the right to cancel the order placed by the buyer in one of the following cases:

– If the payment has not been accepted by AESTHETIC INDESIGN’s approved payment processor – the data provided by the customer is incorrect/incomplete;

– The card/transaction is not accepted by the issuing bank;

– Payment made by PO (bank transfer/internet banking), not made within 3 working days;

– Delivery by AESTHETIC INDESIGN courier/messenger was not possible (ex. the customer cannot be reached by the courier by telephone and/or physically at the address indicated for the delivery of the purchased goods, etc.);

– If the price of the product is derisory (as defined in Art. 1665 of the Civil Code)

In case of cancellation of the order, neither party will claim/claim damages.

In order to optimize the online ordering service, AESTHETIC INDESIGN reserves the right to restrict customer access to certain features of the online shop, such as the inability to complete an online order if the customer has not created a user account.

In the case of orders paid electronically, the Seller cannot be held responsible for any other costs incurred by the Buyer, such as transaction fees, currency conversion fees (if payment is not made in lei) applied by the bank issuing the card. Responsibility for this action rests solely with the Buyer. The entire responsibility lies with the customer and any disputes will be settled between the customer and the card issuing bank.

Intellectual property law
The content of the AESTHETIC INDESIGN website including, but not limited to, graphics, names, trademarks (such as, for example: AESTHETIC INDESIGN website and company name, symbols, images, texts, multimedia files) are the property of AESTHETIC INDESIGN SRL and may not be taken and/or used without the prior written consent of the owner.

Visitors to this site may copy information from this site for personal, non-commercial use only and without deletion or modification. Modification or use of the materials on this site for purposes other than informational purposes, i.e. use as a customer, is strictly prohibited.

By accessing this site, visitors agree that any names, logos, trademarks or service marks, texts, documents and media files presented on this site are owned by Aesthetic Indesign and may not be used by the user, except for informational purposes. AESTHETIC INDESIGN will take legal action if intellectual property rights and copyrights are infringed.

If AESTHETIC INDESIGN grants the Visitor/Customer the right to use the content of the website in a certain way, the Visitor/Customer will use it only for the purpose for which it was defined and for a period defined in the agreement.

Any unauthorized modification of the site is prohibited.

Limitation of liability
By accessing the site you agree that the use of the site is at your own risk. responsibility. AESTHETIC INDESIGN is not responsible for any direct or indirect incident or any other losses, costs or expenses of any nature whatsoever that may occur as a result of accessing or browsing the site or through downloads of data (text, images, video or audio).

Furthermore, AESTHETIC INDESIGN is not responsible for any damage caused by viruses, bugs, human actions or any failure of the computer system or any other errors, failures or communication delays in transmissions on the devices.

All information and materials contained on this site are provided free of charge, without any warranty of any kind. Under no circumstances shall AESTHETIC INDESIGN be liable for any direct, indirect, incidental, special or consequential damages arising out of the use or inability to use this site and shall not be liable for any damages whatsoever resulting from errors, omissions, interruptions, mistakes, defects, delays in operation or transmission or any failure of performance of the site.

With the creation and use of the customer account, the user is responsible for maintaining the confidentiality of the login data. The user will keep the confidentiality of the username and password and will use it responsibly for the management of orders and facilities made available in the customer’s account.

Users agree not to share or transfer passwords or any other access information to any other third party. Users assume sole responsibility for account use and password confidentiality.

By accessing the site, creating a user account and placing orders, the customer expressly and unequivocally accepts the Terms and Conditions of the site and the conditions under which the online ordering process takes place, as they are presented on the site.

Aesthetic Indesign cannot be liable for damages resulting from the loss of the purchased Goods or from the use of the Goods after delivery, except for legal and conventional warranties granted.

Aesthetic Indesign reserves the right to change at any time the terms and conditions of the website and the general conditions under which the online ordering process takes place. The customer confirms that he/she accepts these terms and conditions by ticking the “I agree to the terms and conditions” checkbox. The concluded distance contract is carried out under the terms and conditions valid at the date of the agreement of wills.

Using the site
In certain areas of the site visitors can submit text, files, images, pictures, video files, audio files or other user-generated material. Aesthetic Indesign reserves the right to remove any user-generated content that does not comply with the terms below. In this regard, users undertake to comply with the following:

– not to submit content that is unlawful, defamatory, libellous, defamatory, obscene, threatening, harassing, abusive, racist or infringing of intellectual property rights or other material that could constitute or encourage conduct that could be considered a criminal offence;

– not to send any personal information or violate the privacy of any other individual in any way, including by sending their personal data; not to upload software to the site, links or files that contain viruses, corrupted files or any other similar software or programs that may adversely affect the operation of the site or elements of the site; not to modify in any way the source code of the site or other technologies or applications embedded in the site, unless expressly authorized in writing by Aesthetic Indesign.

Terms and conditions for publishing product reviews
This guide is intended to make transparent the objectives of the section and the rules for posting opinions on www.vladila.ro. Thus, the REVIEWS section has been introduced to give customers the chance to share their experience with each other. Your opinions are also carefully analyzed by AESTHETIC INDESIGN employees who use them as a guide in choosing the products and range offered to customers.

By publishing user-generated content on the AESTHETIC INDESIGN website, you grant us a non-exclusive, perpetual, irrevocable, territorially unlimited license without obligating the company to make any payment to the user/customer or any third party.

This license includes the right to host, reproduce, modify, adapt and distribute any User Content published on the AESTHETIC INDESIGN website. Recommendations, suggestions and rules for publishing opinions on the AESTHETIC INDESIGN website:

– Opinions will be posted on the website within 3 working days from the date of their submission, if the recommendations and suggestions in this section are respected;

– When you feel that a review violates these guidelines, please report it to office@vladila.ro;

– Relevant and honest opinions about the products will be published on the site;

– In expressing your opinions, please be as specific as possible (what you liked, what you didn’t like about the product);

– You can include in your review suggestions for other customers, as a result of your ownership and use of the product, which will help other customers form an opinion about the product;

– In expressing your opinions, please refer to the product’s features and usage and not to other aspects (e.g. delivery, offers, prices, etc.).

– The information submitted is realistic, not misleading, written in accordance with the nature for which the product was created;

– Do not include your details in the body of the comment. contact information (or confidential information about other people). These should be filled in the reserved fields (e.g. name, surname, e-mail, telephone). Please do not use false contact details or contact details that do not belong to you;

– We reserve the right not to publish opinions that contain offensive or defamatory language, criticism of other customers who have posted previous messages;

– We reserve the right not to publish on the site opinions or questions about stock and product availability, price, delivery and other details. For such requests please use the contact form;

– We reserve the right not to publish messages that refer to other companies’ products and offers, contacts or any link to them (website address, e-mail address, contact details, physical address, etc.);

– We reserve the right not to publish opinions that are intentionally misleading, malicious, false or incomplete.

Publicity and privacy
The Buyer shall not disclose to third parties, by any means, any information of a private nature received from the Seller, under penalty of the Seller being liable to pay damages.

The seller reserves the right to use the information provided by the buyer for the purpose of the remote contract. The Buyer shall also not disclose any information about the order to any third party without the written consent of the Seller.

The seller reserves the right, subject to the user’s consent, to store and use for its own purposes, for the purpose of carrying out marketing activities, any information provided by the buyer through the website www.vladila.ro. He will also not provide any third party with the information received from the buyer, except for the approved partners, service providers with whom there is a contract protecting this data received from the buyer.

Remarketing terms
On the pages of the www.vladila.ro website, cookies are collected through the use of a remarketing tag and conversion code received from Google AdWords.

An internet cookie is a small file of letters and numbers that will be stored on a user’s computer, mobile device or other equipment from which the internet is accessed. Cookies allow the site to provide personalized information to the user.

Cookies ensure the user a pleasant browsing experience and support Aesthetic Indesign’s efforts to deliver relevant advertisements based on user preferences.

Google remarketing tag collects cookies to display ads on Google Display network websites and in Google Search. When users visit a website page that contains a remarketing tag, the cookie of the browser they are using is added to a remarketing list.A remarketing list is a set of user cookies generated by one or more remarketing tags.

Google AdWords uses these cookies to display sponsored ads on the Google Display network websites and in Google Search to users who have visited the www.vladila.ro website.

If visitors to the Aesthetic Indesign website do not agree to Google’s use of cookies, they can disable the display of ads through the Ads Preferences Manager. Our partners will not collect personal information such as name, email address, postal address or phone number. If visitors to the Aesthetic Indesign website do not agree to the use of cookies by our advertising partners, they can disable the display of ads using the site here.

Invoicing and issuing documents accompanying the parcel
The seller will issue an invoice for the delivered goods on the basis of the information held by the seller and provided by the buyer. Also, the parcel/goods will be accompanied by the documentation sent by the supplier and required by law for the product(s) ordered, as appropriate: certificate/statement of conformity, warranty certificate, instructions for use, etc.

The prices of the products displayed on the website www.vladila.ro include VAT according to the legislation in force.

The customer is obliged to provide complete and correct data, necessary to issue the invoice according to the legislation in force. In this regard, Aesthetic Indesign will not ask the customer, through the forms present on the site, any information of a confidential nature other than those necessary for the issuance of the invoice, the delivery of the products or the completion of the online ordering process.

Aesthetic Indesign will send the customer the invoice related to the order, both in electronic format, available online in the “Customer Account” and in physical format, upon delivery of the Goods. Thus, the customer has the possibility to have a record of the invoices issued.

In order to successfully complete the online ordering process, the customer is obliged to update the personal information in his/her account.

If the invoice is not available in the customer’s account, within 48 hours of receipt of the goods, the customer is requested to send a complaint to office@vladila.ro.

Risks and responsibilities
The seller is responsible for the proper packaging of the goods. The technical documentation of the products is posted on the website.

The risk of loss of the goods passes to the buyer when the goods are actually handed over.

The seller assumes responsibility for the delivery of products ordered by the buyer.

Delivery and acceptance of goods
The Seller undertakes to deliver the goods via Aesthetic Indesign’s approved courier companies or means of transport to the Buyer.

Delivery of goods is international.

The Buyer has the right not to accept the delivered goods if they do not comply with the technical details specified on the product page. In this case, the Seller assumes responsibility for bringing the products into conformity.

The buyer will take possession of the goods after signing the transport document and making the payment (if not previously made by card or bank transfer) to the courier or Aesthetic Indesign staff.

Forta majora
Force majeure (unforeseeable, uncontrollable and unavoidable event affecting the performance of the contract) exempts the party invoking it from liability.

Litigation. Applicable law
Contractual relations between the parties are governed by Romanian law. Any dispute that cannot be resolved amicably will be referred to the competent courts.